Helping [[Company]]
Manage Customer Service In [[Helpdesk]]

Hi [[Company]] team,

I took a minute to review the customer experience at [[Company]] and created a custom audit. I found a few areas of opportunity to improve the experience further, some of which I’ve highlighted below.
‍
I’d love to walk you through the findings and explore how we can help your team elevate customer service while also saving your team valuable time by automating responses to some of the inquiries you have coming in.
‍
Do you have time for a quick call? If so, please feel free to book a demo using the button below.

Handling Unanswered
Social Media and Ad
Comments Quickly

We identified some unanswered comments on [[Company]]’s Instagram. Responding quickly helps reinforce ’s credibility and keeps your social media and ad presence strong to ensure that your cost of advertising doesn’t rise.

Increase CSAT and Sales
By Offering Customers
After-Hours Support

[[Company]] currently offers support during [[Support_Hours]], but many E-Commerce purchases happen after hours. TalentPop can help you unlock support on nights and weekends in order to convert more shoppers into customers.

Win-Back 30% More
Subscription Cancellation
Requests on
[[Subscription_Tech]]

TalentPop agents are trained to proactively reduce subscription churn inside of [[Subscription_Tech]] by converting cancellation requests into skips and reduced delivery frequencies leading to larger customer lifetime values and happier customers.

Turn Unanswered Reviews Into
Opportunities for [[Company]]

Turn Unanswered Reviews Into Opportunities for

We found an unanswered review on [[Review_Type]], which is a missed chance to protect ’s reputation and customer trust. TalentPop monitors reviews in real-time to ensure every critical comment receives a timely, thoughtful response.

Automate up to 50% of
[[Company]]’s CX with AI in [[Helpdesk]]

Automate up to 50% of [[Company]]’s CX with AI in [[Helpdesk]]

As Gorgias’ #1 partner, TalentPop can help you automate up to 50% of your customer service inquiries coming in, driving the cost of customer service down while getting back to your customers faster then ever.

As a [[Helpdesk]] partner, TalentPop can help you automate up to 50% of your customer service enquiries coming in, driving the cost of customer service down while getting back to your customers faster then ever.

Helping Over 500+ Brands You Know And Love Manage Customer Service

Scale Your Team Effortlessly

Finding the right fit for your team is time-consuming, and high customer service churn makes ongoing recruiting and training a constant challenge. With TalentPop, you can onboard a highly skilled agent in just 2-3 weeks. Our agents are experienced in Shopify and [[Helpdesk]], with an average of 2+ years in E-Commerce. Plus, our month-to-month model lets you scale up or down as needed.

Don't Just Take Our Word For It

See why 500+ top E-Commerce brands trust TalentPop to handle their customer support

Our Results Have Improved So Drastically

[TalentPop Agents] just have a really open mentality to coaching and feedback. It’s like night and day compared to our partners before who were nameless, faceless, and we didn’t talk to them. Switching to TalentPop, we saved so much money AND our results have improved so dramatically!

Kate Dalton, Director

We've Been Handed A Really Great Team

What I really liked about your offering is it was very built around and tailored to us as a client... It wasn’t like a plug and play, it was very much like ‘Well, let’s see how this can work for you!' Your company's flexibility is outstanding... and the quality in terms of agents has been amazing.

Nicola Anderson, Sr. Manager of Education

We Want Everyone On Our Team To Be From TalentPop

One of the things I really love about TalentPop is their attentiveness and willingness to help throughout the whole process... The two first agents we brought on, Donna and Keenan, really exceeded our expectations. They picked things up super quickly. Now Donna is one of our Lead Agents and managers essentially of the whole team!

Jarett Castillo, Chief Experience Officer

I'm Very Impressed

I'm very impressed! Everyone we have spoken to at TalentPop seems to really enjoy what they do and they are very passionate about what they do! Our Customer Success Manager, Michelle, is very helpful and resourceful, always asking how she could continue to help us out. Our agent is great! She is super nice, diligent, and just a pleasure to work with.

Justin Soleimani & Zach Dannett, Co-Founders

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Expand Your Coverage & Support Channels

TalentPop offers highly-skilled customer service agents to provide 24/7 support across all channels—email, live chat, phone, SMS, and social media—while managing returns, reducing churn, and optimizing efficiency with AI.

Email

Phone

Social Media

Live Chat

SMS

In-House Expertise at Freelance Prices

Level Of Expertise

Dedicated Agent

Fee

Customer Success Team

24 Hour Agent Coverage

Performance Tracking

Vetted Top Experts

$$

In-House

Varies

$$$$

Varies

Varies

Freelance Marketplace

Low

$$

Agencies

Varies

Varies

$$$

Varies

Simple, Transparent Pricing.
No Contracts. No Surprises.

Getting Started

$14

/ Hour

Per Agent
20-29 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent

Essential Plan

$13

/ Hour

Per Agent
30-39 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent

Professional Plan

$12

/ Hour

Most Popular

Per 1-9 Agents
40 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent

Advanced Plan

$10

/ Hour

For 10-24 Agents
40 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent

Enterprise Plan

$8

/ Hour

For 25+ Agents
40 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent

Getting Started

$14

/ Hour

Per Agent
20-29 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent

Essential Plan

$13

/ Hour

Per Agent
30-39 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent

Professional Plan

$12

/ Hour

Most Popular

Per 1-9 Agents
40 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent

Advanced Plan

$10

/ Hour

For 10-24 Agents
40 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent

Enterprise Plan

$8

/ Hour

For 25+ Agents
40 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent

Try TalentPop Risk-Free

No contracts, No commitments.
Guaranteed results.