Poppi helps customer support teams respond faster inside their existing helpdesk by drafting on-brand replies, pulling from brand knowledge, and translating messages when needed.
Start free for 30 days. Then $30/user/month.
Crafts customer messages and drafts responses using your macros, FAQs, policies, and brand voice.
Gives agents a chatbot-style way to ask questions and pull answers from your brand knowledge.
Helps teams support customers across languages without leaving the helpdesk.
No complicated migration. Poppi works as a Chrome extension on top of your current workflow.
Securely sync FAQs, policies, and docs.
Define tone, style, and response guidelines.
Poppi uses the best answer and crafts a reply.
Hi Jessica, thanks for reaching out — sorry for the mix-up!
I can see the duplicate charge on your annual plan and I've issued a refund to your original payment method.
Make edits if needed, and send with confidence.
Hi Jessica, thanks for reaching out — sorry for the mix-up!
I've refunded the duplicate charge; it'll appear in 3–5 business days.
Centralize FAQs, policies, help center content, and training docs so Poppi — and your agents — always have the right answers.
Reinforce learning with agent quizzes to keep knowledge fresh and confidence high.
Get visibility into Poppi's impact, replies drafted, and estimated time saved across your team.
Give your support team a faster, smarter way to respond — without switching tools.
