Managed CX
Agents for
Company Name,
Trained on
Helpdesk

Company Name’s
Customer Service
Audit, See
What’s Missing:

Company Name Is
Losing Sales Without
Live Chat

We noticed Company Name’s site doesn’t have live chat, meaning visitors with questions may leave without buying. Our expert agents use proactive live chat to engage shoppers, answer questions, and recommend products, driving:

A 12% average boost in conversions

A 10% to 35% average increase in average order value

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Maximize Sales
By Managing
Company Name’s
Ads & Socials

We found unanswered comments on Company Name’s Instagram, which are missed chances to connect with customers. Quick, personalized responses across Instagram, Facebook, and ads build trust, boost engagement, improve ad performance, and drive sales. Facebook ads with positive comment interactions see a 56% higher click-through rate, while ignoring comments can hurt conversions. Let TalentPop manage Company Name’s social community and turn every interaction into revenue.

Review Post

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Company Name Can
Capture More Sales With
After-Hours Support

Company Name currently offers support during Schedule, but many E-Commerce purchases happen after hours. With TalentPop’s expert agents covering evenings and weekends, you can connect with high-intent shoppers when competitors are offline, helping you recover missed sales and unlock new revenue.

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Win-Back More
Subscription Cancellation
Requests on Subscription Tech

TalentPop agents are trained to proactively reduce subscription churn inside of Subscription Tech by converting cancellation requests into skips and reduced delivery frequencies leading to larger customer lifetime values and happier customers. We also spend effort on converting your most engaged customers that are not subscribed into loyal subscribers, increasing Company Name’s customer lifetime value.

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Turn Unanswered Reviews Into Opportunities
for Company Name

Turn Unanswered Reviews Into Opportunities for Company Name

We found an unanswered review on Review Site, which is a missed chance to protect Company Name’s reputation and customer trust. TalentPop monitors reviews in real-time to ensure every critical comment receives a timely, thoughtful response.

Link to Review

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Automate and Scale Company Name’s
CX with Expert Helpdesk Setup

Automate and Scale Company Name’s CX with Expert Helpdesk Setup

As Gorgias’ #1 partner, TalentPop can build custom automation, workflows, and AI-powered agents tailored to increase efficiency at Company Name. From routing tickets by priority or topic, to triggering instant replies, tagging VIP customers, and escalating urgent issues, we eliminate repetitive tasks so your CX scales smoothly.

Our team can build tailored Helpdesk rules, automations, and AI-powered agents tailored to increase efficiency at Company Name. From routing tickets by priority or topic, to triggering instant replies, tagging VIP customers, and escalating urgent issues, we eliminate repetitive tasks so your CX scales smoothly.

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Trusted By 500+ Brands You Know And Love

Scale Your Team
Effortlessly

Finding the right fit for your team is time-consuming, and high customer service churn makes ongoing recruiting and training a constant challenge. With TalentPop, you can onboard a highly skilled agent in just 2-3 weeks. Our agents are experienced in Shopify and helpdesk, with an average of 2+ years in E-Commerce. Plus, our month-to-month model lets you scale up or down as needed.

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Don't Just Take Our Word For It

See why 500+ top E-Commerce brands trust TalentPop to handle their customer support

Our Results Have Improved So Drastically

[TalentPop Agents] just have a really open mentality to coaching and feedback. It’s like night and day compared to our partners before who were nameless, faceless, and we didn’t talk to them. Switching to TalentPop, we saved so much money AND our results have improved so dramatically!

Kate Dalton, Director

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We've Been Handed A Really Great Team

What I really liked about your offering is it was very built around and tailored to us as a client... It wasn’t like a plug and play, it was very much like ‘Well, let’s see how this can work for you!' Your company's flexibility is outstanding... and the quality in terms of agents has been amazing.

Nicola Anderson, Sr. Manager of Education

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We Want Everyone On Our Team To Be From TalentPop

One of the things I really love about TalentPop is their attentiveness and willingness to help throughout the whole process... The two first agents we brought on, Donna and Keenan, really exceeded our expectations. They picked things up super quickly. Now Donna is one of our Lead Agents and managers essentially of the whole team!

Jarett Castillo, Chief Experience Officer

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I'm Very Impressed

I'm very impressed! Everyone we have spoken to at TalentPop seems to really enjoy what they do and they are very passionate about what they do! Our Customer Success Manager, Michelle, is very helpful and resourceful, always asking how she could continue to help us out. Our agent is great! She is super nice, diligent, and just a pleasure to work with.

Justin Soleimani & Zach Dannett, Co-Founders

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Expand Your Coverage & Support Channels

TalentPop offers highly-skilled customer service agents to provide 24/7 support across all channels—email, live chat, phone, SMS, and social media—while managing returns, reducing churn, and optimizing efficiency with AI.