Turn Customer Service Into A Revenue Generating Channel

Unlock 2-5x Revenue Growth with a Dedicated Brand Concierge, specialized in driving new revenue to your brand, starting as low as $11 per hour.

How We Turn Conversations Into Sales

Call and Re-Engage Customers to Recover Missed Revenue

Re-engage lost customers with timely concierge calls that win back sales and unlock upsell opportunities.

Convert Your Site
Visitors into Customers

Turn browsers Into buyers with proactive live chat that boosts conversion rates and AOV.

Trusted By 500+ Brands You Know And Love

On Average, We Convert:

16%
of Live Chats Into Sales
12%
of Abandoned Carts Into Sales

Data from a well known brand in the men’s apparel space:

$189,761
Revenue Through CX
10.97%
CX Conversion Rate
$156.77
Average Order Value

Maximize Revenue Through Customer Engagement

Our experts combine sales and customer service efforts to turn customer interactions into revenue-driving opportunities:

Abandoned Cart Calls
Return Rate Reduction
Order Cancellation Saves
Subscription Recovery
Post-Purchase Calls
Convert Customers Into Subscribers
Personalized Upselling & Cross-selling
Social Media Outreach
Personalized Follow-Ups
Live Chat Campaign
Abandoned Cart Calls
Return Rate Reduction
Order Cancellation Saves
Subscription Recovery
Post-Purchase Calls
Convert Customers Into Subscribers
Personalized Upselling & Cross-selling
Social Media Outreach
Personalized Follow-Ups
Live Chat Campaign

Vetting Process

All specialists go through an intensive, six phase recruitment process to ensure we bring on the best specialist for your role!
Written, Oral & Customer Service Test

All agents score an A- or above on our written, oral, and customer service tests to assure that their communication with your customers is flawless.

Two Live Video Interviews

Your brand is unique... which is why we ask the right questions to make sure that your agent is not only capable of exceeding your expectations, but is also a perfect match for your brands unique voice and tone.

Skills Training

Each candidate passes our skills training to make sure they can really "walk the walk". This consists of Shopify Training, Customer Service Training, and Helpdesk Training to make sure that we're only bringing on experts with E-Commerce experience.

Written, Oral & Customer Service Test

All agents score an A- or above on our written, oral, and customer service tests to assure that their communication with your customers is flawless.

Two Live Video Interviews

Your brand is unique... which is why we ask the right questions to make sure that your agent is not only capable of exceeding your expectations, but is also a perfect match for your brands unique voice and tone.

Skills Training

Each candidate passes our skills training to make sure they can really "walk the walk". This consists of Shopify Training, Customer Service Training, and Helpdesk Training to make sure theat we're only bringing on experts.

Technologies
We Work With

We Love Working with TalentPop!

"We’ve got a bunch of great teams that are all working together to keep our business running day in and day out."

Bryce Alsten, Popl
VP of Operations

Simple, Transparent Pricing.
No Contracts. No Surprises.

Getting Started
$14/Hour
  • Per Agent
  • 20-29 Hours/Week
  • Month to Month
  • Dedicated and Trained Agent
  • Quality Assurance Team
  • One Time $500 Staffing Fee Per Agent
Essential Plan
$13/Hour
  • Per Agent
  • 30-39 Hours/Week
  • Month to Month
  • Dedicated and Trained Agent
  • Quality Assurance Team
  • One Time $500 Staffing Fee Per Agent
Professional Plan
$12/Hour
  • For 1-9 Agents
  • 40 Hours/Week
  • Month to Month
  • Dedicated and Trained Agent
  • Quality Assurance Team
  • One Time $500 Staffing Fee Per Agent
Advanced Plan
$10/Hour
  • For 10-24 Agents
  • 40 Hours/Week
  • Month to Month
  • Dedicated and Trained Agent
  • Quality Assurance Team
  • One Time $500 Staffing Fee Per Agent
Enterprise Plan
$8/Hour
  • For Agents 25+
  • 40 Hours/Week
  • Month to Month
  • Dedicated and Trained Agent
  • Quality Assurance Team
  • One Time $500 Staffing Fee Per Agent
Getting Started
$14/Hour
  • Per Agent
  • 20-29 Hours/Week
  • Month to Month
  • Dedicated and Trained Agent
  • Quality Assurance Team
  • One Time $500 Staffing Fee Per Agent
Essential Plan
$13/Hour
  • Per Agent
  • 30-39 Hours/Week
  • Month to Month
  • Dedicated and Trained Agent
  • Quality Assurance Team
  • One Time $500 Staffing Fee Per Agent
Professional Plan
$12/Hour
  • For 1-9 Agents
  • 40 Hours/Week
  • Month to Month
  • Dedicated and Trained Agent
  • Quality Assurance Team
  • One Time $500 Staffing Fee Per Agent
Advanced Plan
$10/Hour
  • For 10-24 Agents
  • 40 Hours/Week
  • Month to Month
  • Dedicated and Trained Agent
  • Quality Assurance Team
  • One Time $500 Staffing Fee Per Agent
Enterprise Plan
$8/Hour
  • For Agents 25+
  • 40 Hours/Week
  • Month to Month
  • Dedicated and Trained Agent
  • Quality Assurance Team
  • One Time $500 Staffing Fee Per Agent

Try TalentPop Risk-Free

No Contracts, No Commitments. Guaranteed Results.*
I can't even put into words what a great experience we've had with TalentPop.
Jenn Angel
We want everyone on our team to be from TalentPop!
Jarett Castillo