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Scale Your Team Effortlessly
Email Response Time
Email Resolution Time
Live Chat Response Time
Live Chat Resolution Time
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Conversion Rate
Customer Retention Rate
Avg. Tickets/Day per Agent
Email Response Time
Email Resolution Time
Live Chat Response Time
Live Chat Resolution Time
Conversion Rate
Customer Retention Rate
Avg. Tickets/Day per Agent
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Top 3% of Talent, Zero Guesswork
All agents score an A- or above on our written, oral, and customer service tests to assure that their communication with your customers is flawless.
Your brand is unique... which is why we ask the right questions to make sure that your agent is not only capable of exceeding your expectations, but is also a perfect match for your brands unique voice and tone.
Each candidate passes our skills training to make sure they can really "walk the walk". This consists of Shopify Training, Customer Service Training, and Helpdesk Training to make sure that we're only bringing on experts with E-Commerce experience.
All agents score an A- or above on our written, oral, and customer service tests to assure that their communication with your customers is flawless.
Your brand is unique... which is why we ask the right questions to make sure that your agent is not only capable of exceeding your expectations, but is also a perfect match for your brands unique voice and tone.
Each candidate passes our skills training to make sure they can really "walk the walk". This consists of Shopify Training, Customer Service Training, and Helpdesk Training to make sure theat we're only bringing on experts.
Expand Your Coverage & Support Channels
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Don't Just Take Our Word For It
See why 500+ top E-Commerce brands trust TalentPop to handle their customer support
In-House Expertise at Freelance Prices
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Simple, Transparent Pricing.
No Contracts. No Surprises.
Initial Setup Fee
(One-time payment)
$2,500
(One-time payment)
AI-Powered Automations (30-50% of Tickets)
White Glove Setup & Training
AI Responses Matched to Brand Voice
Smart Exclusions on Specific Categories
Multi-Channel Automation (Email & Live Chat)
Auto-Routing for Ticket Escalations
AI Analytics & Reporting
Strategy & Optimization
(AI Success Manager)
$200
/ Hour
(Our team recommends 2 hours/week)
Regular performance reviews of your AI Agent
Recommendations to reduce repetitive tickets and boost automation
Ensures your AI evolves alongside your business goals
Technical Updates
(AI Implementation Specialist)
$80
/ Hour
(Our team recommends 5 hours/week)
Manages updates andintegrations with your helpdesk
Keeps your AI Agent running smoothly as systems change
Deploys new features and adjustments quickly
Quality Assurance
(AI QA Specialist)
$15
/ Hour
(Our team recommends 20 hours/week)
Continuously monitors and tests AI responses
Identifies issues before they affect your customers
Ensures every interaction feels accurate, natural, and on-brand
Try TalentPop Risk-Free
No contracts, No commitments.
Guaranteed results.
